Archive for July, 2012

Extraordinary Performance is the New Norm: Are You Ready?

July 27, 2012

As the world focuses on the London Olympics the pressure is on for the athletes to perform above and beyond their best. 

Years of practice, discipline, focus, sacrifice and energy, not to mention a mountain of money, all accumlate to a nano second in time at the  2012 Olympic games.  You have to be extraordinary to win. Michael Phelps stands to become the world’s most decorated Olympic medallist with eight gold medals under his belt (or on his very clean shaved chest).

That makes him extraordinary.

As a professional speaker on high workplace performance,  I talk about how  it  takes being extraordinary to get the job/keep the job, get the customer/keep the customer in today’s economy.

How much time, discipline and focus have YOU put into being the best at what you do? Mediocre skills went out the window in 2008 and winning workers/business owners are sharpening their technology/communication/teamwork practices to compete in today’s marketplace with cutting edge advantages. 

Are you ready to bring  home the gold in customer service/productivity/profits?

Let the games begin…

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Watch This At Work

July 16, 2012
team
 
Can you pick me out of this line up?
 
These are some members of Team Toto. They’re a great group of people from all walks of life and we enjoy playing tennis Tuesday nights at Memorial Park in Houston. Toto is the team captain pictured in the green shirt and is named such  ‘coz he’s an immigrant from Kansas with a great sense of humor (at least he did until he reads this).
 
I belong to four different tennis groups and play five times a week. You could say I’m addicted to the game. Ya’ think?
 
One time I was playing doubles opposite a man who is extremely competitive and hates to lose. Ten minutes into the game he began yelling at his partner about how to play, berating her for a lost point, putting her down and arguing scores with all of us.
 
And just like that the atmosphere changed from fun to dread.
 
Have you ever experienced that yukky awkward feeling in the pit of your stomach? Watch this at work. One person’s attitude can totally change the dynamics of a team/meeting/office. Organizations wanting to build a strong team culture need to nip these kind of energy-suckers in the bud by enforcing a ‘shape up or ship out’ policy.
 
2012 picAs a professional speaker on High Performance in the workplace, I talk about how a positive can-do attitude boosts teamwork, builds great relationships, increases productivity and elevates customer service that ultimately impacts the bottom line.
 
Everybody wins.
 
Tennis continues to be a ton of fun……I just don’t play with HIM any more.
 
His loss.
 
 
 

The Power of Passion

July 2, 2012

As a professional keynote speaker I’m used to being on a stage motivating people to be the best in their field by raising their work performance level. It’s cool, it’s fun, it’s fulfilling and I absolutely LOVE what I do. Put me on a stage in front of thousands of adults and I’m right at home.

BUT……… put me in front of 100  kids and I’m terrified.

Last week I walked my talk of stepping outside your comfort zone to be  successful  in today’s world….I was asked to speak to Landrum Middle School by the Brilliant Lecture Series who recently bought George Clooney to Houston to talk about his humanitarian work as well as his life (pant, pant, he’s so-o-o hot!)

The children, aged 10 – 13 years old, were mostly Hispanic from under-privileged homes. More scary. My entire Spanish vocabulary consists of: “Another margerita please”. How to connect with this group?

Anticipation is often worse than realization…

Since I’m an Aussie living in Houston I talk kinda sorta funny (although I think you all LISTEN funny). After asking if anyone had learnt about Australia I was amazed how much these  kids knew and how eager they were to participate in my presentation. When I played the piano to emphasize my point about doing whatever it takes to realize your dream, they were mesmerized – and I was relieved.

Music is a universal language and passion is a powerful tool to influence others. I am passionate about speaking, motivating,  inspiring and uplifting people and these delightful children totally got it.

What are YOU passionate about? Passion is contagious. People that are passionate about their work/product/life are more attractive to employers/buyers/everyone.

Passion pays.

Woo hoo!