Use These Tennis Tips To Improve Your Conversations (and get what you want)

Ever since starting to play tennis two years ago I’ve learned a lot about human behavior and how perfectly normal nice people can turn into competitive monsters on the court.
 
Nasty habits need to be broken. But first you have to be aware you have them.
Do you tend to fly off the handle if someone 
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Serena Williams US Open 2013 
disagrees with you?  
  
Whether you’re talking to your boss, co-worker or customer, here are four ways to master the art of conversation to get the results you want:
  • Use controlled, deep breathing to stay relaxed and focused.
  • Remain in the present.
  • React to events in a detached, non-judgmental manner.
  • Practice and prepare to perform at your best.

Breathing calms you down when the client says your product isn’t worth the money. Instead of adapting the defensive mode ask questions, discover their needs and sell value vs pushing product.

 NOTE TO SELF: Next time I miss that easy net shot quit doing the angry bird thing and take a deep breath, learn from the mistake and correct it next time around.   

 Game, set, match. 

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