Posts Tagged ‘appreciation event’

The Power & Profit of Nice

March 16, 2016

Nice guys finish last. (Translation: they don’t get the hot girl)
She has a nice personality (Translation: bow wow)
It’s a nice movie (Translation: snooze fest)
Nice has become a four letter word.
It’s a well known fact that people join companies but leave bosses. Why? According to a Harvard study on the top Fortune 500 companies in the US, the main reason employees leave an organization is because they feel unappreciated. They feel like their opinions don’t count and they’re not valued.
Ouch! Not nice.  
                                       
 
With employee engagement at only 32%, leaders need to wake up and smell the power of nice. What is the cost of being approachable, encouraging and supportive of a worker’s career goals vs having to replace him/her? Errrrrrr………
A few months ago I was the keynote speaker at a Customer Service conference for a company in Dallas. There were over 500+ employees in the organization yet the staff turnover rate was nearly 0% for over 20 years. How?
Everyone I asked said the same thing – they felt valued. They felt like part of a big family with a common purpose because from the top leadership down they were treated with courtesy, respect and appreciation.
Simple stuff, huge results. 
And for any of you naysayers that think ‘nice’ is politically correct term for ‘pushover’, read about these two women from the Bronx that built a billion dollar advertising company around being nice. Clients chose them over others because ‘they liked them’ www.thepowerofnice.com   
Cha ching!
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Why Professional Admins Are Like This Cat

April 2, 2013

April 21 – 27th is Administrative Professionals  Week. cat  

Employers everywhere will take their office administrators to lunch and/or give them a gift to make them feel happy about their work and appreciated for what they do.  Admins are usually women and they’re usually at the bottom of the proverbial pecking order in the corporate world.
 
As a Houston based motivational speaker  that travels across the country, I’ve given many inspirational speeches at appreciation events to thousands of professional administrators and they all share a common thread: they are very organized.
 
They can find a needle in a haystack ‘coz they filed it. They know where everything is and when stuff is supposed to happen. They often have multiple bosses which means multiple headaches.
 
Every single manager I’ve met describes admins as “the backbone of the business”.
 
It takes courage to be all things to all people the way admins have to perform on a daily basis. Kinda sorta like mothers. Perhaps that’s why admins are usually women?

It takes backbone to be disciplined, efficient and organized.

A-a-a-n-d …..sitting on a huge horse is not for fraidy cats. 

Fearless.
Courageous.
Meeeow!